Privacy Policy

1. Introduction

At One Warm Wish, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, bank account information, and billing address.
• Medical Information: For campaign beneficiaries, we collect information about medical conditions, treatments needed, and healthcare providers.
• Account Information: Username, password, and profile details.
• Donation History: Records of your donations, including amounts and recipient campaigns.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on our site.
• Cookies and Similar Technologies: We use cookies to enhance your experience and collect information about how you use our site.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To process donations and facilitate fund disbursement to healthcare providers
• To verify medical campaigns and ensure legitimacy
• To communicate with you about campaigns, donations, and updates
• To respond to your inquiries and provide customer support
• To improve our website and services
• To comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Healthcare Providers: To verify medical needs and disburse funds for treatment.
• Payment Processors: To process donations and payments.
• Service Providers: Third parties that help us operate our website and services.
• Legal Authorities: When required by law or to protect our rights.

We do not sell your personal information to third parties. We may share anonymized, aggregated data for statistical purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing of your personal information
• Withdrawal of consent

To exercise these rights, please contact us at support@onewarmwish.org.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website or sending you an email. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
support@onewarmwish.org